Website Terms of Use
1. Acceptance of Terms
By accessing or using OfficialTranslationService.co.uk, you agree to be bound by these Terms of Use.
If you do not agree with these Terms, you should not access or use this website or request our services.
2. Our Services
Official Translation Service provides professional language services, including but not limited to:
- Certified translations
- Document translations
- Interpreting services
- Transcription services
- Localization services
All services are subject to availability, review of the submitted materials, and acceptance of a project quote.
3. Quotes and Pricing
Prices may vary depending on factors such as:
- Language pair
- Document length
- Complexity of the content
- Required turnaround time
- Certification or formatting requirements
Any quote provided by email, through the website, or by any other communication method is valid only for the period stated in the quote. If no validity period is stated, the quote may be subject to change.
4. Payment
Payment must be completed before delivery of the final service unless otherwise agreed in writing.
We may accept payment through methods including:
- Credit or debit cards
- Online payment links
- Bank transfers
- Other approved payment methods
Work may not begin, or final documents may not be released, until payment has been received.
5. Client Responsibilities
Clients are responsible for providing accurate, complete, and legible documents and information.
Clients agree to:
- Provide all required source documents
- Ensure documents are clear and readable
- Confirm deadlines, formatting needs, and certification requirements
- Provide accurate personal details, names, addresses, dates, and reference information
Official Translation Service is not responsible for errors, delays, or additional costs caused by inaccurate, unclear, incomplete, or late information provided by the client.
6. Confidentiality
All documents and information submitted to us are treated as confidential.
We may share client documents only with professional translators, interpreters, editors, reviewers, or other service providers involved in completing the requested service.
We take reasonable steps to protect client information; however, no online transmission or storage system can be guaranteed to be completely secure.
7. Delivery
Delivery times depend on the scope, complexity, language pair, and requirements of each project.
Estimated delivery times are provided in good faith but are not guaranteed unless expressly confirmed in writing.
Official Translation Service is not responsible for delays caused by:
- Incomplete or illegible source documents
- Missing client information
- Late payment
- Technical issues
- Third-party service delays
- Force majeure events or circumstances beyond our reasonable control
8. Revisions
Clients must request any revisions within 7 days of delivery.
Revisions will be provided free of charge where the issue is due to an error made by Official Translation Service or one of its linguists.
Revision requests caused by changes to the source document, unclear original text, client preference, or new instructions may be subject to additional charges.
9. Limitation of Liability
To the fullest extent permitted by law, Official Translation Service shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of business, revenue, profit, or opportunity
- Delays caused by third-party services
- Errors resulting from incomplete, incorrect, or unclear information provided by the client
Our total liability in relation to any service shall not exceed the amount paid by the client for that specific service.
10. Intellectual Property
All content on OfficialTranslationService.co.uk, including but not limited to text, graphics, branding, layout, design, logos, and website materials, is the property of Official Translation Service or its licensors and is protected by applicable copyright and intellectual property laws.
Unauthorized copying, reproduction, distribution, or use of website content is prohibited.
11. Website Use
You agree not to misuse this website or attempt to interfere with its normal operation.
You must not use this website for any unlawful, fraudulent, harmful, or unauthorized purpose.
We reserve the right to restrict access to the website or refuse service where we believe these Terms have been violated.
12. Governing Law
These Terms of Use are governed by the laws of the United Kingdom.
Any disputes arising in connection with these Terms, the website, or our services shall be subject to the jurisdiction of the courts of the United Kingdom.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time.
Any changes will be posted on this page. Continued use of the website after changes are posted means you accept the updated Terms.
14. Contact Us
For questions about these Terms of Use or our services, please contact us at: