Submit the details
Send the source document, required language, destination and deadline.
Translation support and document review
Contact Official Translation Service
Send your document, explain where it will be submitted and tell us when it is needed. We can then review the appropriate translation route, delivery format and next step.
Use the enquiry form for questions about certified, notarised, apostille-related, sworn, UKVI or urgent document translation.
100+ languages
Personal and specialist documents
Secure submission
Send clear scans, PDFs or photographs
Multiple service routes
Certification and additional formalities
Flexible delivery
Digital and postal requirements reviewed
Send your enquiry
Tell us about your translation
Complete the form with the document language, intended use, deadline and any instructions supplied by the receiving organisation.
Before submitting the form
What would you like help with?
Choose the option closest to your situation to see which details are most useful to include in your message.
New document submission
Starting a new translation
Send the complete document rather than a sample page so its length, content and formatting can be reviewed properly.
- Upload every page that needs translating
- State the original and target languages
- Name the receiving authority or organisation
- Include your required completion date
- Explain whether a printed copy is required
- Attach any instructions you have received
Certification guidance
Unsure which service applies?
You do not need to decide between certified, notarised, apostille-related or sworn translation without checking the recipient’s instructions.
- Copy the exact wording used by the recipient
- State the destination country where relevant
- Identify whether the matter concerns UKVI
- Mention any notary or apostille instruction
- Explain whether originals must be posted
- Avoid ordering extra formalities automatically
Priority document review
Working to a short deadline
Urgent availability depends on the document, language pair, volume and required certification or legalisation steps.
- State the exact date and time required
- Send a complete and clearly readable file
- Identify the required certification route
- Explain whether digital delivery is sufficient
- Include the recipient’s submission instructions
- Wait for the turnaround to be confirmed
What happens next
From enquiry to completed translation
The document and its intended use are reviewed before the service route, price and expected turnaround are confirmed.
Document review
The file and any certification or delivery instructions are assessed.
Confirm the route
The suitable service, final price and expected turnaround are confirmed.
Translation and delivery
The translation is prepared, checked and supplied in the agreed format.
Translation routes
Contact us about the service you need
The correct route depends on the document, its destination and the instructions of the organisation receiving it.
Review the main services below or use the form when you are not sure which option applies.
Contact questions
Questions before you get in touch
Useful guidance about files, service selection, urgent deadlines and delivery requirements.
How do I contact Official Translation Service?
Use the enquiry form on this page or email hello@officialtranslationservice.co.uk. Include the document, languages, intended use and deadline where possible.
What should I send with my enquiry?
Send a clear scan, PDF or photograph of every page requiring translation. State the source and target languages, the receiving organisation, your deadline and any certification instructions.
Can I start an order online?
Yes. Use the online order page when you are ready to submit your document and proceed. The contact form is also available when you need advice first.
How do I know which translation service I need?
Provide the exact instructions from the authority or organisation receiving the document. These details help distinguish between certified, notarised, apostille-related and sworn translation routes.
Can I ask about an urgent translation?
Yes. State the exact deadline and send the complete document. Urgent availability must be confirmed after the language pair, length and required formalities have been reviewed.
Can I request a printed hard copy?
Postal copies can be discussed where required. Mention the hard-copy requirement in your enquiry so the delivery arrangement can be considered from the start.
Which languages can you help with?
Translation services are available across 100+ languages. Include both the source and required target language so availability can be checked for your document.
Can I ask for a price before proceeding?
Yes. Send the complete document and its intended use so the relevant service, final price and expected turnaround can be reviewed before you proceed.
Ready to contact the team?
Send your document and submission details
Use the form for advice, document review or questions about the correct translation route. Use the order page when you are ready to upload your files and begin.